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Returns & Exchanges
At Mingle, we want you to love every bite. If your order arrives damaged or doesn't meet our quality standards, we offer a hassle-free return or replacement process within 14 days of delivery.
Return Process
- 1.Contact Support
Email our Mingle support team with your order number and a brief explanation of the issue with your food items.
- 2.Provide Documentation
Attach a photo of the product and its original packaging to help us verify quality concerns or shipping damage.
- 3.Receive Authorization
Our team will review your request within 24 hours and provide a return authorization code or confirm your replacement status.
- 4.Refund Processing
Once approved, we will issue a full refund to your original payment method or ship out a fresh batch of treats immediately.